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David Rochester, Oxford-Storbritannia
Hei, jeg er glad for å fortelle dere at bestillingen min kom i går. Mange takk for deres hjelp!
Mike, Chicago
Jeg foretrekker å ringe når jeg har spørsmål, men å bruke online chat er også nyttig. Jeg har allerede kjøpt varer på nettet fra andre selskaper, men var redd for å kjøpe ...

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Baby food firms told to make products healthier or face action
Manufacturers who do not make products healthier within 18 months may face action, the government says.
Bereaved families feel 'ignored' over maternity review
It follows a meeting between the families and Baroness Amos, who will chair the review.
Hospital pays out after bacteria-linked deaths
Nine families receive compensation after the outbreak linked to a Cambridge-based hospital.
Pine nuts and goat's milk should get allergy labels, say experts
Warnings for some 'emerging' food allergens should be added to food packaging, researchers suggest.